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Card Payment Settings

Card Payments

Tap to Pay on iPhone (iOS) and Airpay TAP (Android) are EFTPOS Air components that enable card acceptance on your mobile device.

The Card Payments menu will show you the:

  • Number of devices available for taking payments simultaneously
  • Tools menu for troubleshooting issues if you require additional support

Card Payments

Available devices

This denotes the maximum number of card payment devices that can be enabled. Once this limit is reached, enabling card payments on another device will result in an existing device being disabled.

If you'd like to enable additional payment devices, please call us on 1800 029 749 (8am-8pm, Sydney time, Mon-Fri).

Card Surcharge

You can pass on some of your cost of accepting card payments by enabling card surcharging. Here you can enter an additional percentage of the sale amount to add to the transaction.

Enable Card Surcharge

To enable card surcharge, switch the Enable Surcharge toggle to On. Enter the surcharge percentage you wish to charge on card transactions, then tap the Back button on the top left (for iOS), or the Save button at the bottom of the screen (for Android) to save this setting.

Important Information about Card Surcharging

If you charge a fee for processing card transactions, you must clearly disclose any surcharges that might apply before processing the card transaction.

Note

Before turning on card surcharging, please refer to Section 6 of the Merchant Business Solutions Card Acceptance by Business Terms and Conditions and westpac.com.au/surcharging, for your obligations when applying surcharges to your transactions. You must ensure that the surcharge rate does not exceed your cost of acceptance.